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AI at work: a free course for beginners

A black banner titled "AI at work" over the line "Emails, research, documents and spreadsheets."

This free course teaches four everyday jobs you can do with AI at work: writing emails, researching a topic, summarizing documents and analyzing spreadsheets. It is written for office workers and small business owners, needs no code and follows the help pages of Anthropic, Google and Microsoft. Each lesson ends with a way to check the result.

What you'll be able to do

  • Write an email with AI from a clear prompt, then check every fact before you send it.
  • Run a research job with web search or a research mode, and verify its sources.
  • Summarize a PDF or meeting notes, with quotes and page numbers you can check.
  • Ask questions about a spreadsheet, make a chart and recheck the numbers with a formula.
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Who it's for

For office workers and small business owners who use ChatGPT, Claude, Gemini or Microsoft Copilot, or want to start. You need no coding and no paid plan to read the lessons, though some features they describe need one.

Lessons

  1. 1How to write emails with AI: prompts that workLearn how to write emails with AI: give the reader, the goal and the tone, ask for a draft, change it one step at a time and check every fact before you send.7 min
  2. 2How to use AI for research and check what it findsLearn how to use AI for research: choose web search or a research mode, ask for sources, open every link and check each claim before you rely on a report.8 min
  3. 3How to summarize a PDF with AI and check the summaryLearn how to summarize a PDF with AI: upload the file, say who it is for, ask for quotes and page numbers, then check the result against the page.8 min
  4. 4How to analyze Excel data with AI and check the numbersLearn how to analyze Excel data with AI: tidy the table, ask questions in plain words, make a chart and check the numbers with a formula before you share them.7 min

Frequently asked questions

Is this AI at work course free?

Yes. Every lesson is free to read. Some features the lessons describe need a paid plan or a work license, and each lesson says which.

Do I need to know how to code?

No. Every lesson works in a chat window or inside Gmail, Outlook, Excel or Google Sheets.

Which AI app do I need?

Any one of ChatGPT, Claude, Gemini or Microsoft Copilot. The prompts are plain language. Button names and limits come from Anthropic's, Google's and Microsoft's help pages, so check OpenAI's help center for ChatGPT's.

Is it safe to put work documents into an AI app?

Check your company's rules first. Lesson 3 shows what Google and Anthropic say about their consumer apps, and it tells you to ask your IT team what applies to a work account.

What should I learn after this course?

The AI assistants course is next. It walks through ChatGPT, Claude Projects, NotebookLM and Gemini one by one, with no code.

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