A free reply is a short answer from an everyday model, counted by the day (UTC). A longer answer, or a stronger model, uses credits. Unused monthly credits don’t carry over.
Your plan stays until the end of the period you paid for. After that, the products it opened, and the ones you picked, close. Anything you bought on its own stays yours.
When is a sale final?
Access starts as soon as you pay, so a purchase is final once you open the product. You tick a box to agree before you pay. A pick is final the moment you make it: it opens at once and can’t be swapped.
Do credits roll over?
A plan’s monthly credits start fresh on the first of each month (UTC), and credits you did not use do not carry over. Credits you buy as a pack never expire, and they are used after the month’s credits.
What is a pick?
Some groups open one product at a time instead of all at once. Builder gives you two Toolkits a month and Founder gives you one Playbook a month. A product you picked stays open while your plan lasts. Picks start again each billing month, on the day of the month your plan started, not on the 1st.
Can I buy a product without a plan?
Yes. Any listed product can be bought on its own, whatever your plan, and it stays yours.
How do I pay?
A plan is paid by card through Stripe, a month or a year at a time. A product is paid once, by card through Stripe, and a sale is final once you open it. Credits pay for AI chat past the free replies, never for a product, and a pack of credits is bought by card too.