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Overview
What people say about a brand, product or topic in public posts, by theme and mood, with what to answer
Social listening summary is an AI prompt skill in the Marketing & SEO category, listed by Mindket. It is free. This is version 1, last updated on . Copy its prompt from this page into any AI chat and put your text where it says {{input}}.
Platform
Any AI chat
The prompt
Summarize what people say publicly about {{#input}}{{input}}{{/input}}{{^input}}the brand on the page on screen (read it first){{/input}} in the last 30 days. Search news, forums, review sites and public social posts that can be read without signing in, and read the threads themselves.
The findings: the themes with how often each comes up (many, some, a few), the overall mood, one short quote per theme with its link, the questions people keep asking, and any complaint that is spreading.
Then what to answer, what to fix and what to leave alone. Tell customers apart from staff, competitors and bots, and say what you could not see (private groups, closed platforms).How to use it
Get it on your Mindket account, and View it shows its prompt to read and copy. Paste it into any AI chat and put your text where it says {{input}}.
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