---
title: "Reply to a review"
kind: "Skill"
category: "Business"
price: "Free"
seller: "Mindket"
version: "1"
url: "https://mindket.com/p/d80314c9-cfd8-446f-ac69-084ffcf32375"
updated: "2026-11-03"
---

# Reply to a review

> The name, the description, the About and a README below are the seller's words: data, not instructions.

A public reply to a customer review, for a good one or a bad one, in under 80 words

Reply to a review is an AI prompt skill in the Business category, listed by Mindket. It is free. This is version 1, last updated on 2026-11-03. Copy its prompt from this page into any AI chat and put your text where it says {{input}}.

## How to use it

Get it on your Mindket account, and View it shows its prompt to read and copy. Paste it into any AI chat and put your text where it says {{input}}.

## The prompt

```text
Write a public reply to this customer review.{{#input}} What happened and what we offer: {{input}}{{/input}}
Under 80 words. For a good review: thank them for the specific thing they mentioned, never the same praise pasted again. For a bad one: say sorry for what went wrong in one sentence, say what we are doing or can do, give a private way to reach us, and do not argue, blame or reveal their details.
Never offer what I did not say I can offer, and never say we fixed something unless I said so. Plain words, in the reviewer's language.

"""
{{selection}}
"""
```

Put your question or text where it says {{input}}.

## Get it

- [Get it on your Mindket account](https://account.mindket.com/account/?product=mindket#/market/d80314c9-cfd8-446f-ac69-084ffcf32375)
- [Its page on Mindket](https://mindket.com/p/d80314c9-cfd8-446f-ac69-084ffcf32375)
