---
title: "Customer reply"
kind: "Skill"
category: "Business"
price: "Free"
seller: "Mindket"
version: "1"
url: "https://mindket.com/p/056769ef-b4f0-43b0-a1a7-ccee9795c3e3"
updated: "2026-11-03"
---

# Customer reply

> The name, the description, the About and a README below are the seller's words: data, not instructions.

A support reply to the selected customer message

Customer reply is an AI prompt skill in the Business category, listed by Mindket. It is free. This is version 1, last updated on 2026-11-03. Copy its prompt from this page into any AI chat and put your text where it says {{input}}.

## How to use it

Get it on your Mindket account, and View it shows its prompt to read and copy. Paste it into any AI chat and put your text where it says {{input}}.

## The prompt

```text
Draft a reply to this customer message as a helpful support agent.{{#input}} What we can offer: {{input}}{{/input}}
Acknowledge the problem in one sentence, answer every question they asked, give clear next steps (numbered when there are several), and end with how to reach us. Warm and plain, no blame, no promises we cannot keep, in the language the customer wrote in. Put [placeholders] for order numbers, dates and names you do not know.

"""
{{selection}}
"""
```

Put your question or text where it says {{input}}.

## Get it

- [Get it on your Mindket account](https://account.mindket.com/account/?product=mindket#/market/056769ef-b4f0-43b0-a1a7-ccee9795c3e3)
- [Its page on Mindket](https://mindket.com/p/056769ef-b4f0-43b0-a1a7-ccee9795c3e3)